Acceptable Use Policy

1. Introduction

This Acceptable Use Policy (“AUP”) is incorporated by reference into the Parametric Memory Terms of Service. It sets forth permitted and prohibited uses of the Parametric Memory service. Violation of this AUP may result in immediate suspension or termination of your account and/or legal action.

2. Permitted Uses

2.1 Personal & Non-Commercial Use

• Storing personal conversation context, learning notes, and memory atoms for individual use
• Developing, testing, and prototyping AI applications in development environments
• Educational purposes and research (subject to applicable laws)

2.2 Commercial AI Applications

• Storing conversation memory for production AI assistants, chatbots, and agents serving end users
• Aggregating and retrieving contextual memory across multiple conversation threads
• Building enterprise AI systems that rely on persistent conversation state
• Integrating via our published APIs and MCP connectors

3. Prohibited Uses

3.1 Illegal Content & Activities

You must not store, process, or facilitate content or activities that violate New Zealand law, EU law, UK law, Australian law, or the laws of any jurisdiction where you are located. This includes stolen data, child sexual abuse material (CSAM), intellectual property you do not have the right to store, fraud, money laundering, or sanctions evasion.

3.2 Unauthorized Access & Data Abuse

Do not attempt to access, retrieve, or manipulate another user's substrate, memory atoms, or API credentials. Do not share, sell, or license another user's memory atoms without explicit written consent.

3.3 Reverse Engineering

Do not reverse-engineer, decompile, or attempt to derive the proprietary Markov-Merkle tree structure. Do not perform side-channel attacks, timing attacks, or resource analysis to infer MMPM's internal architecture.

3.4 Automated Decision-Making Without Human Oversight

Do not use memory atoms to feed automated systems making decisions affecting a person's legal rights, financial status, credit eligibility, employment status, or access to critical services without documented human review and override mechanisms. This includes hiring decisions, credit determinations, insurance underwriting, and criminal risk assessment. If such use is necessary, you must comply with applicable AI governance laws (including the EU AI Act from August 2026).

3.5 Children's Data

Do not process, store, or collect personal data of individuals under 18 years of age unless you have obtained verifiable parental or guardian consent and implemented appropriate technical and organizational safeguards. Do not store conversation data from children for commercial profiling or targeting.

3.6 Sensitive Credentials & Financial Data

3.7 Resource Abuse

Do not use MMPM for cryptocurrency mining, proof-of-work computation, deliberately causing denial-of-service attacks, or circumventing rate limits, quotas, or usage-based pricing through technical manipulation.

3.8 Violations of Applicable Privacy Law

Do not use MMPM in ways that violate:

• GDPR (EU): Processing EU resident data without lawful basis or Data Processing Agreements
• CCPA/CPRA (California): Storing California resident data without honoring consumer rights
• Australian Privacy Act: Violating Australian Privacy Principles (APPs)
• NZ Privacy Act 2020: Violating Information Privacy Principles
• Sector laws: HIPAA, FCRA, FERPA, COPPA, or equivalent

3.9 Spam, Phishing & Social Engineering

Do not store atoms designed to impersonate third parties, conduct phishing attacks, distribute spam or malware, or manipulate or deceive users or systems.

3.10 Training Competing Models

Do not extract memory atoms and use them to train, fine-tune, or develop competing AI models or large language models without prior written permission from Parametric Memory. This does not prohibit using atoms to improve your own single-tenant AI applications.

3.11 Prohibited Content

Do not store content that incites violence or terrorism, hate speech or dehumanizing content targeting individuals or groups based on protected characteristics, sexually exploitative material, non-consensual intimate imagery, or content sexualizing minors.

4. Security Responsibilities

4.1 API Key Protection

You are solely responsible for keeping your MMPM API key confidential and secure, preventing unauthorized access, immediately rotating your key if compromised, and not sharing your API key in logs, version control, email, or other insecure channels. MMPM cannot be liable for unauthorized access resulting from your failure to secure your own API key.

4.2 MCP Configuration

Store your MCP connector configuration, including authentication credentials and substrate URLs, securely (e.g., in ~/.mcp-auth/). Do not commit MCP credentials to public version control repositories. Regularly audit and revoke MCP authentication tokens if you suspect compromise.

5. Enforcement

5.1 Range of Actions

Parametric Memory may take any one or more of the following actions, at our sole and reasonable discretion, in response to suspected or confirmed violations of this AUP or the Terms of Service:

• Warning — written notice with a request to remediate within a reasonable period.
• Quarantine — non-compliant memory atoms may be marked, hidden, or quarantined without prior notice; quarantined atoms may be deleted permanently.
• Throttling or rate-limiting — temporary reduction of API throughput, query rate, or storage write rate.
• Read-only mode — temporary suspension of write operations while we investigate.
• Account suspension — temporary suspension of all access pending investigation or remediation.
• Account termination — permanent termination of the account and associated subscriptions, without refund where the termination is for cause.
• Permanent ban — refusal of future service to the user, related accounts, payment methods, or affiliated entities.
• Reporting to authorities — reporting to law enforcement, regulators, payment providers, or upstream infrastructure providers, including disclosure of relevant account information.

5.2 No Prior Notice for Severe Violations

We are not required to provide warning or a cure period before taking action where we reasonably believe the violation is severe or ongoing. Severe violations include (but are not limited to) child sexual abuse material; credential or token theft; active attacks against the Service or third parties; fraud; payment chargeback abuse; large-scale scraping; storage of stolen data; and any conduct that creates legal exposure for MMPM, our suppliers, or other users.

5.3 Discretion and Finality

Enforcement decisions are made at our sole and reasonable discretion. Deleted or quarantined atoms will not be restored. Termination may be permanent and may prevent future account creation by the same individual, organization, payment method, or affiliated entity. We may, but are not required to, allow an appeal in writing to legal@parametric-memory.dev within 14 days of action. Mandatory consumer protection rights in your jurisdiction are unaffected.

5.4 No Refund on Enforcement Action

No refund or service credit will be issued for periods during which an account was suspended, throttled, or terminated for cause under this AUP. See also Section 6 of the Terms of Service.

6. Reporting Violations

If you become aware of another user storing illegal content, unauthorized access attempts, or credentials exposed in memory atoms, please report immediately:

• Email: abuse@parametric-memory.dev

Include a description of the violation, relevant account or atom IDs, and any evidence. We will investigate within 48 business hours.

7. Changes to This Policy

Material changes will be communicated with at least 30 days’ notice. Continued use after notice constitutes acceptance.

8. Contact

legal@parametric-memory.dev